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Q: How do Provence Brothers Flat Packs differ to some other flat packs I’ve seen online?

A: Provence Brothers is an established business with a solid reputation for producing high-quality, bespoke cabinetry solutions. Our flat packs online ordering system streamlines the design and ordering process allowing our customers to achieve all the quality of our bespoke services at a better price because they are managing the design, assembly and installation components themselves. All our flat packs are manufactured locally in our Perth factory, unlike many other flat pack cabinets which may be imported and made using lower quality materials. Producing locally also enables us to complete the order of your cabinets in two weeks or less.

Q: I don’t have any experience designing cabinets and I’m worried I might make mistakes.

A: Our sophisticated design and ordering system has been created to make the entire process as easy and enjoyable as possible. This includes providing a variety of design templates that are based on the most commonly used cabinetry configurations in rooms like kitchens, bathrooms, laundries and living rooms. Each cabinetry component used in the templates is fully customisable allowing you to tweak the design to perfectly fit your space. And the system provides lots of helpful advice along the way to ensure all aspects of your design are carefully considered before you finalise it. We are also only a phone call away to answer any of your queries.

Q: What sort of finishes will I be able to choose from?

A: Provence Brothers Flat Packs enables you to choose from hundreds of different colours, patterns and finishes from reputable brands like Laminex and Polytec. You choose the finish that best suits your style and budget and can even choose contrasting finishes for different areas of your cabinetry.

Q: How do I know whether Provence Brothers Flat Packs will suit my budget?

A: Our sophisticated software includes pricing for all of the elements that go into manufacturing your custom flat packs. This enables you to easily compare prices for different finishes and hardware so you can quickly decide which options will work best for your needs and budget. Each time you add a particular cabinetry component, the price is added to your tally allowing you to review your total spend as you create your design.

Q: What about the hardware, what is supplied and is it good quality?

A: All Provence Brothers Flat Packs are supplied with your choice of Blum hardware. We offer Standard, Executive and Premium hardware packs which all feature Blum’s signature quality but include variations for additions like ‘soft close’ cupboards and drawers. The hardware supplied includes all your cabinetry’s internal mechanisms and hinges but does not include external handles.

Q: What sort of tools and equipment will I need to install my flat pack cabinets?

A: Provence Brothers Flat Packs are designed to be easily assembled and installed using a small number of basic tools which, depending on the products you order, include a cordless drill, tape measure, spirit level, screws and wall fixing accessories. Whilst our ‘how to’ videos provide helpful advice on assembling your flat pack cabinets, they don’t provide any instructions on how to use the tools themselves so this is something you will need prior experience with before commencing your installation.

Q: I’m still trying to decide how I want my cabinets to look so should I wait until I’m sure before getting started?

A: No, you can start your flat pack cabinet design process at any time with us and log in and out as often as you need to before finalising your design. Simply getting started may help highlight style and functionality issues you may not have considered and is likely to assist you in the overall planning of your space.

Q: Do I have to pay to use your online design system.

A: No, until you confirm your order, you’re under no obligation to proceed and won’t incur any costs. Even if you’re only considering new cabinets for your home, our system is a great way to accurately price up the components you need in the finishes of your choice.

Q: I’m part way through the design process using your system but I have some questions, do you have a support team?

A: Yes, being a local cabinet making company, our experienced staff are here to answer any questions you may have about designing your project, ordering with us or installing your new cabinets once they are delivered.

Q: I was planning on installing my flat pack cabinets myself but now I’ve changed my mind, can you help?

A: Yes, if you would prefer us to install your cabinets for you, we can provide a quote. This will be determined by whether you only need us to install the cabinets or also manage other related services such as bench top installations, plumbers, electricians etc.

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How It Works

FAQS for Trade

Q: I’m interested in your Cut to Size service, but don’t want my customers to know that I haven’t manufactured their cabinets myself.

A: One of the benefits of using our service is that your customers never have to know that you haven’t personally made all the cabinets. Completed orders can be collected by you from our factory or delivered to your workshop or home.

Q: Am I limited to choosing cabinetry components with predetermined sizing?

A: No, all Provence Brothers Cut to Size cabinets and components can be fully customised to the height, depth and width requirements of each job.

Q: Can I use your system to build quotes for my customers?

A: Yes! Our software contains pricing for all our cabinetry and components, you can view real-time pricing as you add and customise selections to each particular job. You can then add your required profit margin and use this information to prepare accurate and timely quotes for your customers.

Q: Will the cabinets I order from you be easy to assemble?

A: Yes, we use CNC software and machinery to precisely cut cabinets to your specified sizing and all panels are pre-drilled for quick, efficient and easy assembly.

Q: What if I have questions about creating my order in the system, is there anyone to help me?

A: Yes, being a local, Perth-based company, we are on hand to help in any way we can during any stage of the process.

Q: What sort of cabinetry components can I order using your Cut to Size service?

A: Provence Brothers provide Cut to Size services for cabinet carcasses, colour board doors and panels as well as painted and vinyl wrap doors and panels. We supply most colour board options that are available within Western Australia. Cabinet carcasses are made from 16mm moisture resistant particle board and, if you require cabinets for outdoor use, you have the option of selecting our 16mm V-Lite board. We supply all boards, cut to your specified sizes, whether they are colour boards, painted or vinyl. You also have the option of profile doors in either painted or vinyl finish.

Q: My customer is still finalising their requirements; can I create the job now or should I wait until they have made all their final selection choices?

A: Our Cut to Size online platform allows you to log in and out as often as you like and the system will save all the details for you to edit at a later date as required. You can change or add to the job as many times as you like before confirming it.

Q: Can I select to have the cabinets I’ve ordered assembled?

A: Yes, before submitting your order, you can select whether you’d like the cabinets to be delivered flat pack, with or without hardware or fully assembled and ready for installation.

Q: How long will it take for my order to be completed once I’ve submitted it?

A: As soon as we receive your order in our system, we’ll get to work manufacturing your cabinets. Depending on the size of the order, most jobs are completed and ready for collection or delivery to site in two weeks or less.

Q: Do your cabinets come with a warranty?

A: Yes, all material and hardware supplied by Provence Brothers come with their supplier’s manufacturer’s warranty. We rely only on high-quality materials from suppliers like Laminex, Polytec and Blum as well as the latest cabinet making equipment to ensure all our work is of the highest quality standard.

Why Choose Provence Brothers

Easy ordering system

Instant, real-time pricing

Range to suit all styles and budgets

100% locally manufactured

Incredible customer support

Industry-leading quality

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